Because customer satisfaction is at the heart of our inventions and innovations, we think it’s fitting to highlight a letter submitted by a family whose youngest member found winning inspiration in an unlikely object: his TiVo remote control. Enjoy! TiVo, Wanted to drop a note of thanks.  My oldest son (age 7) is in Cub Scouts and last weekend we had our Troop’s Pinewood Derby races. We started to prepare about two months ago and my youngest son (almost 4) wanted to participate as well. He was looking for ideas to design his car and found design motivation from TiVo! We had the stock block of wood sitting on the kitchen counter while we discussed design ideas. It just so happened that one of our TiVo remotes was nearby.  He LOVES our TiVos! He quickly grabbed the remote and placed it next to the block of wood.  Comparing them, he noticing they were similar in…