Support article

You can transfer any TiVo Service Payment Plan except Product Lifetime Service to another TiVo DVR at any time. 

Want to transfer your Product Lifetime Service?

You can use Manage My Account to transfer Product Lifetime Service to another DVR only if:

• You activated the DVR with Product Lifetime Service less than 30 days ago.
• The DVR was exchanged under warranty, either through the retailer or the manufacturer.
• The DVR was activated under an incorrect service number.

If the above applies, follow the steps to transfer your service from the article and login to Manage My Account.

WARNING:  Rebates offered with the purchase of a new or refurbished TiVo DVR apply only if you activate a new service agreement. You will not receive a rebate if you transfer an existing service agreement to the newly-purchased DVR.

Follow the steps below to transfer TiVo Service to your new DVR.

1.  Just go to Manage My Account.

2.  Log in to Manage My Account, or create a new login. If you encounter trouble logging in visit I Am Having Problems Logging in to Manage My Account.

3.  Select Change service number from the left navigation bar and follow the prompts.