Greetings from TiVo HQ.
With today’s blog, I’d like to share an update on TiVo Premiere. We’re now about 30 days into its launch. As you probably know, we invented the DVR concept a decade ago, and with the launch of Premiere we continue to revolutionize the way people enjoy their TVs. Premiere is the first device to marry TV and Internet content within a single user-interface.
With this in mind, I also know that some of you have experienced issues with Premiere’s performance. I want you to know that we ’re aware of this, and that our engineers have been working to address issues that users have already brought to our attention (by the way – I’m happy to hear your concerns and suggestions directly, too).
We’ve already updated the software once, which has improved the experience for many of our customers. In the next 30 days, and the months that follow, we’ll send additional updates to your Premiere that will download automatically, and will continue to enable the Premiere platform to get even better. For those of you that have been TiVo subscribers before, you know that it is in our DNA to constantly update our products.
Premiere is an entertainment platform that is designed to serve you now and in the future. We will also unleash the first of many exciting feature updates for Premiere in the coming months. We plan to make our subscriber’s TV experience better and better, and we’re working on a bunch of cool new features/content that we hope to launch in the not-so distant future.
Most of you already know that customers are our top priority and we have always been committed to giving you the very best entertainment experience. We know there are a number of DVR alternatives on the market. I firmly believe that no one can deliver the access to broadband services combined with the search, discovery, and enjoyment of entertainment content that TiVo offers through Premiere.
Finally, I want to thank you again for your enthusiasm and dedication to TiVo as we continue down our revolutionary path. We appreciate your support and listen to your comments.
Jim Denney is VP and GM of Product Marketing for TiVo Inc.